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Tax Relief Office (TRO)
(+39) 0444-717080, DSN 314-634-7080
tro@vicenzamwr.com
Located in Building 367, across from the High School and next to the Luna Bubble
M-F: 11 a.m. - 4:30 p.m.
UTILITIES:
Personnel residing in private rental housing may take advantage of the Tax Relief Office's (TRO) "Utility Tax Exemption Program" (UTEP) for Methane gas (City Gas), Home Heating Oil and Liquid Propane Gas. The Tax Relief Office requires a $232.00 service fee per year because the the Tax Relief Office is a Non-Appropriated Fund function. Remember, though, that by joining UTEP you could save up to 53% on your city gas heating bills, 54% on Home Heating Oil and 64% on Liquefied Petroleum Gas (GPL). The Directorate of Public Works' Housing Division will work with the customers regarding electricity and water.
The following activation costs, deposits and consumptions are estimates in dollars for non-tax-free utilities. The averages are based on units of all sizes over time.
Estimates for Non-Tax-Free Utilities |
Type |
Deposit |
Activation Cost |
Average per Month |
Cost per Year |
Gas |
$100.00 |
$ 65.00 |
$200.00 |
$2,400.00 |
Electricity |
$100.00 |
$115.00 |
$100.00 |
$1,200.00 |
ELECTRICITY:
The electric company estimates usage based on the size of a residence and the previous tenant's consumption. The electric company processes five estimated billing cycles per year and will provide an accumulated bill once per year. If your estimated bills are less than $100.00 per billing cycle, it is suggested that you call in your meter reading, so that your usage is brought up to date.
GAS:
The Tax Relief Office has agreements with over 64 companies which bill on average four times per year, estimating every other cycle. Customers should ensure they learn how to use their thermostat and heating system so to reduce high gas bills.
HOME HEATING OIL (HHO) and Liquefied Petroleum Gas (GPL):
Home Heating Oil and GPL can only be used for housing units, which have autonomous heating systems with an individual storage tank or meter system for GPL. The only exception to this policy is if authorized users inhabit an entire complex. Average Home Heating Oil customers consume 3,500 liters per year. Delivery is within several working days of request dependent upon prioritized mission requirements.
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