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Survivor Outreach Services
Located in Bldg. 108, Davis Soldier & Family Readiness Center
(+39) 0444-716173, DSN 634-6173
M-F 8am-5 pm
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About Survivor Outreach Services
Losing a loved one is one of the most difficult experiences anyone can go through. You are not alone. Survivor Outreach Services (SOS) is an Army-wide program designed to provide dedicated and comprehensive support to survivors of deceased Soldiers. The program is a joint effort with collaboration from the Installation Management Command (IMCOM), the Family and Morale, Welfare and Recreation Command (FMWRC), the Casualty and Mortuary Affairs Operation Center (CMAOC), and the Army National Guard and Army Reserve. SOS standardizes casualty services and policies across the Army and provides additional staffing at Casualty Assistance Centers and Active Component and Reserve Component family Programs Survivor Outreach Services (SOS) demonstrates the Army's commitment to Families of the Fallen. The mission of SOS is to provide enhanced services to these Families. SOS utilizes a holistic and multi-agency approach to delivering services to Survivors by providing services at the garrison and communities closest to where Families live. SOS will allow the Army to better identify the needs of others touched by the loss of a Soldier. SOS professionals connect you with people who can help you move forward and find strength.

Mission
- To expand and improve services to all Survivors
- To improve responsiveness and streamline the assistance process for surviving families.
- To provide Support Coordinators, Financial Counselors and Benefits Coordinators.
- To help you cope with your loss and understand your benefits and entitlements.
Resources
Army OneSource SOS Homepage
Guide for Families of Fallen Soldiers
Vicenza Army Emergency Relief
Vicenza Chaplain Services Network
Military Family Life Consultants
Consultant in Italy, please call 39 (0) 333-489-8967
Benefits
Department of Veteran Affairs
Pay Benefits
Casualty Assistance
Army Long Term Family Case Management
Many times after you have lost a loved one there are unresolved issues or questions that may surface sometimes months or years after the loss. New issues and questions surface long after the Casualty Assistance Officer has concluded his or her duties. ALTFCM is there to help connect, coordinate, monitor, and support the needs of families of our fallen heroes by providing compassionate advocacy services using available Army and external resources.
Army Casualty Assistance Locations
Medical and Dental
Tricare
United Concordia Dental
Retiree Dental
Medicare
Non Government Organizations
Tragedy Assistance Program for Survivors (TAPS)
Gold Star Wives of America
Gold Star Mothers of America
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